Travel Counsellors for Business releases self-service booking tool

Travel Counsellors for Business has released its first online booking tool for customers.

The self-booking digital platform, called myTC Online, is available for clients who want to have a corporate travel agent but also want to arrange their own itineraries, with the ability to book their own hotel, rail, care hire, airfare and ancillaries.

Bookings that require approval can be viewed and accepted in the system as agents and customers will both have access to an online dashboard containing a full breakdown of the booking.

Travel Counsellors for Business said the platform, which has been created in partnership with travel booking technology company Vibe, has been designed to be customised to each client.

Business managing director Kieran Hartwell (pictured) said: “Working together with the team at Vibe, we are delighted to be launching myTC Online to our corporate Travel Counsellors and their clients, many of whom operate in the SME sector with business operations that move at pace.

“We highly anticipate that both business travellers and bookers alike will enjoy the freedom to make bookings on the platform, all with the wraparound personal support of their travel counsellor who remains a phone call away or contactable through myTC app, where clients can access their entire booking journey, travel itinerary and supporting documents.”

He added: “Last year saw Travel Counsellors for Business mark the £250 million milestone. With the integration of self-service in a way that’s convenient to clients, we not only deliver market parity for both our business owners and their clients, but retain the high-touch, concierge-style support our corporate travel counsellors are proud to provide.”

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