The brand has announced it will extend the voluntary pause of operations for its five ships through to May 14, 2020. 

Guests impacted by the cancellations will receive a 125% refund of the fare paid in the form of a future cruise credit. This can be applied towards any future cruise up until December 31, 2021. 

For guests who do not opt to choose the credit, a full refund of the money paid to Seabourn will be reimbursed.

Agents were due to be sent communications on how to manage cancellations online due to the high call volumes the brand’s call centre is receiving.