Elegant Resorts implements new booking guarantee

Elegant Resorts has unveiled a new booking guarantee, Elegant Promise, offering low deposits, rightful refunds, no amendment fees, a price match pledge and late balance payments. 

The tour operator said the new policy had been implemented to ensure client’s holidays are adaptable where required and that money is protected.

Under Elegant Promise, clients only have to pay 10% of the total cost when booking their holiday and will receive a full refund if they cancel their booking more than 30 days before departure.

Clients will incur no extra charges if they decide to postpone or change their holiday up to 14 days prior to departure and, if they wish, the final balance can be paid up to four weeks before travel. 

The Elegant Promise also includes a price match pledge, which states that if a client decides to postpone their holiday, Elegant Resorts will honour their accommodation price for the following year. 

"Amongst all the uncertainty, we do know one thing for sure — the desire to travel is alive and kicking!" said managing director Lisa Fitzell (pictured).

"However, we understand that planning for the future is proving unnerving at the moment, which is why we’re delighted to have implemented our new booking guarantee, Elegant Promise.

"This meaningful commitment will ensure your holiday is adaptable where required, and your money is protected for peace of mind."

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