Carrier MD Steve Kimber to retire
Carrier managing director Steve Kimber is to retire after six and half years with the company.
Kuoni commercial director Mark Duguid has been announced as his replacement.
Kuoni has also announced that purchasing and customer experience director Wendy Kenneally will take on extra responsibility, leading the commercial and operations division. Kenneally has been with Kuoni for more than 20 years.
In addition Kuoni has created a new senior role to develop the operator’s specialist products, including cruise, escorted touring and weddings, and to manage its third-party supplier relationships.
Derek Jones, managing director of Kuoni and chief executive of DER Touristik UK, said: “We wish Mark well in his new role at Carrier; it’s a fantastic opportunity for him to lead one of the most respected brands in luxury travel.
“Wendy is hugely respected in the industry and has been instrumental in leading Kuoni’s best-in-class service initiative, so this is natural role for her to take on.
“Kuoni is famous for delivering outstanding service to customers from the minute they leave home to the minute they return. It’s an exciting time for our brand as we look to the future to further develop our product range and our service proposition.”
The changes take effect