Kuoni introduces Flex+ holiday change initiative

A new initiative from Kuoni will allow selected holidays to be cancelled or changed up to ten days before travel “for any reason at all”.

The Flex+ peace of mind pledge  comes amid constantly changing requirements around quarantine and health testing for Covid-19.

The restrictions and complexities around travel have prompted Kuoni to create the scheme across a range of worldwide holidays for travel any time up until the end of June 2021.

It is available on new bookings made from now until December 31.

The offer is on selected holidays throughout the Indian Ocean, Far East and Europe with airlines including  Emirates, Qatar Airways, Etihad Airways, SriLankan Airlines, Air France/KLM and British Airways for holidays to Europe.

Kuoni chief executive Derek Jones said: “We’re confident that this is the most flexible offer from any travel company right now.

“We want people to be excited about planning their holidays again, with the knowledge that they can change their mind, move the dates or easily get their money back up to ten days before they are due to go.”

“We’ve listened carefully to what customers are telling us. There’s strong demand for destinations including the Maldives, Mauritius, Seychelles, Italy and Greece, but there’s a hesitancy to commit to booking.

“They need reassurance that if circumstances change they can amend or cancel without penalty.”

He added: “Holidays are central to people’s happiness and the anticipation of a holiday provides a much needed boost to wellbeing.  Flex+ will give people the confidence to make decisions around their travel plans and give them something positive to look forward to.”

Related Articles

Classic Collection launches incentive to win Vespa

Caribtours acquires Just Grenada Group for undisclosed sum

Abercrombie & Kent's sister brand to open new camp in Kenya