Travel Counsellors recruits Jon Hardcastle to support luxury agents

Travel Counsellors has made two appointments to support the growth of its corporate and leisure travel business owners.

 

Jon Hardcastle has filled the newly created role of business performance manager, which will see him spend time at Travel Counsellors’ support centre in Manchester and on the road supporting the company’s top-performing agents.

 

With a 30-year career in leisure travel including 15 years in luxury sales strategy and business development, Hardcastle’s previous employers include Marriott International, Elegant Resorts and ITC.

 

Hardcastle said: “I am delighted to support the business growth of individual travel counsellors, many of whom I know from my previous roles, and ensure that they have the structures and plans in place to achieve their business goals.

 

“Travel Counsellors is renowned in the industry for providing the best customer care by handcrafting luxury travel experiences, and I’m really looking forward to bringing my experience to the role and working alongside agents to help fuel individual business growth.”

 

Global sales director Jim Eastwood said: “Our aim is always to support our travel counsellors and their businesses with the best tools, tech, training and coaching possible.

 

“Jon’s skillset and highly relational approach makes him the perfect addition to the team, helping our travel counsellors attract new business, nurture a loyal customer base and fully maximise our technology platform.”

 

Travel Counsellors for Business has hired corporate account manager Karen Crick, who will be responsible for supporting the company’s top-performing corporate business owners and their clients.

 

Crick has more than two decades’ experience in corporate travel, with stints at CTM, GetThere and Radius Network.

 

She said: “It’s exciting to join Travel Counsellors for Business as the corporate travel wing grows from strength to strength, fuelled by the care and attention each travel counsellor delivers to their clients.

 

“I’m looking forward to playing a part in the positive trajectory corporate travel is taking at Travel Counsellors, and the many individuals behind its ongoing success.”

 

Director of corporate travel Mel Quinn said: “We are so pleased to welcome Karen to our corporate support team.

 

“Karen brings a wealth of experience with her and we’re sure our corporate travel counsellors will take full advantage of her skillset to support their businesses, as well as the individual travel requirements of their clients.”